Privacy Policy

We are deeply committed to protecting your privacy and taking all reasonable steps to protect all data and information supplied to I Love A Clean San Diego.com. We protect your privacy in a variety of ways including using industry accepted security measures to protect against the loss, misuse and alteration of data used by our system.

The I Love A Clean San Diego Privacy Policy is designed to ensure the safety and accuracy of Internet users' personal information, whether gathered on this site or by our clients. We are in the e-mail business, and understand the importance of personal information security. We are absolutely committed to personal privacy on the Internet.

We enable our clients to reach their customers with highly personalized communications narrowly tailored to their interests. Our technical and marketing efforts bring us into contact with millions and millions of consumers. Therefore, privacy is absolutely critical to the way we do business. To that end, we strive to only work with companies guarding any personal information they collect from their existing or potential customers. I Love A Clean San Diego is a permission-based marketing company and seeks to uphold the privacy, security and comfort level of everyone with whom we come in contact.

I Love A Clean San Diego collects data from Internet users including non-personally identifiable information from its site's visitors, IP address of their server and what pages they visited. We use this information to continuously improve our site's functionality. I Love A Clean San Diego also collects personally identifiable information, including e-mail addresses, from those visitors who opt-in to receive some information from us, make inquiries or comments. We use this information to directly respond to visitors' communications. If a customer joins an online marketing program with any of our clients, they typically submit some personally identifiable information to participate in this program. However, the type and amount of information collected varies, and each of our clients specifies what information is collected.

I Love A Clean San Diego utilizes the industry's leading data security solutions and has implemented policies and procedures to ensure the physical and electronic security of data stored by I Love A Clean San Diego. I Love A Clean San Diego employs permission-based marketing principles: it requires its clients to communicate only to users who affirmatively express an interest in receiving e-mails relevant to their interests in a particular company or product. Permission to receive e-mails may be granted and taken away; in other words customers may "opt-in" and "opt-out". If a customer chooses to opt-out, the I Love A Clean San Diego client is required to stop sending messages to that customer. I Love A Clean San Diego puts a high value on a customers' ability to discontinue receiving unwanted e-mail.

I Love A Clean San Diego utilizes Cookie technology for purposes of web site traffic analysis such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. I Love A Clean San Diego tracks click behavior in the e-mails it sends out. This data is used to update specific user-profile information, ascertain the areas of most interest to opt-in e-mail recipients, and to personalize e-mail messages to them.

I Love A Clean San Diego does not sell, rent, loan, trade, or lease any personal information whether gathered by I Love A Clean San Diego itself or received from its clients. When I Love A Clean San Diego, on behalf of its clients, collects personally identifiable information from opt-in participants in those clients' marketing programs, such information belongs to those respective clients and is subject to their policies on sharing of the end user information.

I Love A Clean San Diego is a general audience site and is not directed to children under the age of 13. Whether for itself or for its clients, I Love A Clean San Diego will not knowingly collect or maintain personally identifiable information from or about anyone under 13. I Love A Clean San Diego will make the best effort to assist its clients in complying with privacy laws and adhering to the highest industry standards on privacy.

 

Anti-Spam Policy


Spam is absolutely prohibited by I Love A Clean San Diego. I Love A Clean San Diego, developer and provider of the I Love A Clean San Diego system suite of email marketing tools, along with I Love A Clean San Diego partners and affiliates who make I Love A Clean San Diego system available to their customers, support ONLY permission-based email marketing practices. In this regard, I Love A Clean San Diego has implemented some of the strictest policies in the email industry and supporting procedures that:

  • Help prevent the I Love A Clean San Diego system from being used for the purpose of unsolicited email campaigns.
  • Encourage permission-based marketing.
  • Respond to all complaints suggesting the I Love A Clean San Diego system has been used as a vehicle to send unsolicited email.

I Love A Clean San Diego actively monitors import lists and outgoing emails for suspiciously large intended or actual broadcasts. Any customer found to be using I Love A Clean San Diego for Spam is subject to being permanently barred from ever using the I Love A Clean San Diego (or any of our Partners', affiliates' and/or ISPs') systems.

Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to wasting valuable resources and time, it is intrusive, irrelevant and often offensive. Typically, spam emails do not contain an option to unsubscribe from the mailing list. Spam is the opposite of permission-based emails ---- those that are anticipated, personal, relevant and often associated with a "pre-existing business or personal relationship." If you send an email out through I Love A Clean San Diego that generates a spam complaint, you will be responsible for providing an opt-in record for the complaint at issue. Any spam complaints that are not successfully appealed are assessed a $20 fine.


Preventing Unsolicited Emails Via I Love A Clean San Diego system

Users of the I Love A Clean San Diego system must abide by a strictly enforced End User License Agreement. Under this agreement, the user promises to not abuse the I Love A Clean San Diego system or to send spam. User specifically agrees not to send unsolicited bulk email, for commercial or non-commercial purposes (unsolicited bulk email is defined as email sent to more than 10 individuals without their permission). The agreement also includes such provisions as:

User agrees not to post, upload or otherwise transmit:
  • any content related to inappropriate subject matters;
  • any content to "rented" or "purchased" lists;
  • any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene,
    libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • any content that you do not have a right to post and transmit under any law or contractual/fiduciary relationships;
  • any content, such that such posting, uploading, or transmission constitutes the infringement of any patent,
    trademark, trade secret, copyright or other proprietary rights of any party;
  • any materials that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • any materials which imposes an unreasonable large load on our infrastructure;
  • any content that is harmful to minors;
  • content that intentionally or unintentionally violates any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities Exchange Commission, any rules of national or other securities exchange, including without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
  • content that is misleading or impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity;
  • content with manipulated, or forged identifiers;
  • content promoting harm or providing instructional information about illegal activities;


With regard to email campaigns, all users of I Love A Clean San Diego must also accept that an unsubscribe option will be automatically appended to every email sent to more than 100 people via the I Love A Clean San Diego system. This is mandatory. When the unsubscribe option is requested by an email recipient, I Love A Clean San Diego system automatically suppresses emails to that email address in future campaigns. This suppression feature is also mandatory.

In the event that a I Love A Clean San Diego system User violates any one of our usage rules, or for any other reason deemed appropriate by I Love A Clean San Diego, I Love A Clean San Diego reserves the right to suspend or terminate, without notice, access to the I Love A Clean San Diego system User's account and all related data. We rely on feedback from various governmental and industry sources, a network of the leading ISP's in the world and millions of email recipients to assist in our policing against spam.


Permission-Based Marketing

I Love A Clean San Diego offers frees tools to encourage I Love A Clean San Diego system Users to create and manage double opt-in lists of contacts. By building and using double opt-in lists, I Love A Clean San Diego system Users can be certain that they are sending emails to recipients that have expressly given their permission, and requested, to receive such emails. If a I Love A Clean San Diego System User desires to allow people to subscribe to any of their email lists on the I Love A Clean San Diego system, they are required to use I Love A Clean San Diego's double opt-in subscription form.


Recommended Action --- Unsolicited Email Complaints

If a complaint is received by I Love A Clean San Diego regarding alleged unsolicited emails being sent from our system tools, an immediate investigation is undertaken.

Warning -- The I Love A Clean San Diego system User is notified that an unsolicited email complaint has been lodged against them and a demand is issued to "show proof" that the complainant opted in to the User's list. The User is reminded of the terms they accepted in the End User License Agreement (including possible legal ramifications if the user has is guilty of spamming). In addition, the complainant's email address is automatically tagged as "unsubscribed" if the complainant did unsubscribe--so no further emails are sent to the complainant. The User is also required to manually remove the complainant's email address from their contact list if the complainant did not unsubscribe.

Termination---If I Love A Clean San Diego has ANY reason to believe the User, despite the warnings, is or will continue to send unsolicited bulk email to more than 10 individuals without their permission, or any complainant who has previously unsubscribed, the User's I Love A Clean San Diego account privileges are subject to immediate termination.


Think You've Been Spammed?

  • Immediately unsubscribe using the "unsubscribe" link at the bottom of the email.
  • Forward the unsolicited email to abuse@I Love A Clean San Diego.com and provide any other information that you believe may help us in our investigation.
  • I Love A Clean San Diego and I Love A Clean San Diego partners take permission marketing very seriously. Thank you for reviewing our Anti-Spam Policy.

Many spam complaints are registered with anti-spam agencies. We fully support the efforts of agencies working to responsibly curtail the sending of unsolicited commercial email. However, if an individual opted-in to receive a I Love A Clean San Diego and then falsely and/or maliciously files a spam complaint against I Love A Clean San Diego, we will cooperate fully with appropriate agencies to ban the user from further use of anti-spam software and community.